“CEO got greedy and released this waaaay to early without proper R&D done. So many bugs that haven't been ironed out led to multiple calls to back office.
I got sent a "bad batch" of cassettes that both said CYA is too inconsistent and I needed to contact support for a replacement.
Don't charge a customer for a Cadillac and give them a Honda.
If back office wasn't so attentive I would have sent this garbage all back and got a refund.”