“Customer service is great! They are super responsive and helpful. I had an issue with my old Sense. They were able to remotely diagnose it and they quickly sent me a replacement Sense at no charge. I really appreciated it.”
“The WaterGuru Sense is working great so far!! For several days, I tested the FC and PH to ensure the WaterGuru was accurate. By day 3, it was identical to the detailed testing I completed. I do wish we had the ability to plug in our CYA values, so it would accurately indicate whether or not the FC was normal (as CYA affects the target FC). Other than that, the only other improvement would be the skimmer cover. It is pretty wobbly in the skimmer housing and should be a thicker, heavier plastic. Overall, we are thoroughly enjoying the WaterGuru Sense!!!!”
“Wish it would give more information, PH doesn't record accurately. How do I clear replace sensor? Everything considered don't think it's worth the price>”
“I loved this product when it worked. I changed the cassette and batteries and it worked for a few readings and now will not connect despite having full wifi bars and my phone being right next to it. I have changed the batteries and cassette multiple times and tried deleting the app and re-installing and nothing works. Hoping that I will hear back from customer service because when it works this is fantastic.”
“Some problems loading the batteries into the unit. Getting the unit to pair with the app is also difficult. Really not sure how it is working as I am still having problems getting the app paired.”
“It’s been great keep my pool clean at all times I’ve had trouble with the cartridge I replaced them but it keeps telling me to replace it I had to figure out that”
“Overall I think this has promise, not as many trips to the pool store. A few things hold it back:
Notifications/alerts are not consistent
No test history available. If this is to be my main source of testing I need history for my pools coating warrenty
The sensor being in a bag is problematic. It usually measures low flow. Remove it from the bag it measures high flow. Hard to make it happy.”
“Saves time. Helps keep the pool at constant perfection. For perfectionists, this is a must-buy! Stop wasting your money on a pool maintenance man that doesn't care about your pool as much as you do. They don't keep it as well-balanced as you think.”
“Best thing since string cheese! No more guess work of what chemicals to add or how much. Water Guru is accurate! This is a must have if you have problems with pool test kits using the color code. My color vision is a bit off,but Water Guru has saved me the frustration of using a color chart.”
“The monitoring is once a day and relatively accurate. I would love to see more monitoring data points from throughout the day, seeing the temp that was measured before the heat was on or from yesterday is not really helpful or accurate info. Despite being able to dispense chemicals to correct PH and chlorine levels in the pool the Treat still often has notifications and action items for me as the owner, which was unexpected.”
“It is main pool testing and keeping your levels at the proper easy as ever no more guessing and it comes direct to your phone I love it I told all my friends and I don’t think I’ll ever do without it”
“I’m into my second season of using WaterGuru and it works like a charm. So happy to get automatic daily updates on pH and chlorine levels. It was easy to set up and it’s simple to use.”
