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WaterGuru Reviews

4.2 Rating 78 Reviews
72 %
of reviewers recommend WaterGuru
Read WaterGuru Reviews
WaterGuru 5 star review on 15th May 2025
Warren Montgomery
WaterGuru 5 star review on 15th May 2025
Charlie Taylor
WaterGuru 5 star review on 5th April 2025
Glenn Cote
WaterGuru 5 star review on 15th March 2025
Candace Thompson
WaterGuru 5 star review on 11th March 2025
Tim Patterson
WaterGuru 5 star review on 2nd March 2025
Scott A. Austin
WaterGuru 5 star review on 12th December 2024
Deborah Gray
25
Anonymous
Anonymous  // 01/01/2019
I am now in my second season with WaterGuru - Sense. I have found it is easy to use and it made a huge difference with checking the balance for my inground pool. I know this technology has been around for years with friends having full computer systems monitoring their pools. However, not everyone has that kind of budget. Every morning I get the report for the day at a time I set to check the chemicals. I then make the adjustments, quick and easy. There are additional things that the Sense checks which saved me a huge heartache last year. The Sense also monitors the pump flow. As it turned out my pump was beginning to fail. I was able to replace it before total failure. Big win. There are changes that I would like to see. Real-time temperature sent to the app without having to use the consumable cartridge. In summary, a must-have for most pool owners.
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Posted 3 years ago
Great products and fast delivery
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Posted 3 years ago
I get a daily check-in from my pool letting me know ph, chlorine, temp and water flow. I have checked the guru's findings and found them accurate.
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Posted 3 years ago
i have a love/hate relationship with this. On the positive side, the daily feedback remotely of PH/Free Chlorine is incredibly helpful for a guy with two homes and two pools. On the negative side, the cartidges are expensive and the failure rate on daily testing is annoying as it comes and goes. also, the cartidges do not always come close to the two months of service many times. It seems to be a not unusual tech product whose hardware has not caught up to iits IT.
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Posted 3 years ago
The equipment works ok. The purchase of supplies through the website is questionable. Received part of my order and the salt tabs were all broken up
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Posted 3 years ago
I like the convenience of adding this to my pool. One thing I find is a daily check of the pool by the device is excessive and as far as I can tell, I can't change. This leads to the cartridges being replaced more often costing me more in the long run. Prior to adding this device to my pool I tested weekly. If this can be changed it would be a 5 star rating.
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Posted 3 years ago
I’ve been using Water Guru for roughly 2 years! It is one of the best purchases I have made regarding pool maintenance. Not only is the convenience of have your pool chemistry in the palm of your hand a great feature, the real stars is the customer service team that backs everything up! They can remotely tell if there is an issue and immediately they will send you a replacement! Not 100 question’s, they just get it done! Nice job WATER GURU!!!
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Posted 3 years ago
WaterGuru keeps me engaged with my pool. That engagement encourages me to keep my pool in better shape than my three neighbors' pools.
WaterGuru 5 star review on 12th May 2022
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Posted 3 years ago
This is a very simplistic device that checks your water for chlorine, pH, tempurature, and water flow. I have it set up to test daily. The results go to my phone. I would recommend professional testing at the beginning of the season. I use the Waterguru for daily testing year round, in session and out of season. I keep my pool running 24/7. I live in the Memphis, tn area. The only additional cost are the test cartridges, which you can get 3 for $50. I cannot recommend this device enough...
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Posted 3 years ago
Love this unit, best way to monitor you pool from home or away and it takes the guess work out of pool maintenance
WaterGuru 5 star review on 5th May 2022
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Posted 3 years ago
Hated having to take a water sample to the water store weekly. Always felt like I was chasing chemicals. Love having real time data that I can track saves me so much time and money. Love Water Guru!
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Posted 3 years ago
When it works it’s great. I validate the measurements using other methods and the two sets of data match. Unfortunately, I’m now on my third unit. The first stopped communicating. The second unit was exposed to large amounts of rock dust ( sawing pavers around the pool) and eventually the motor bound up and ate batteries. This one was my fault. The first failure was a failure in the unit.
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Posted 3 years ago
Great product! And now, great customer service as well! I had a minor problem with my unit and they’re sending out a replacement free of charge
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Posted 3 years ago
Love this product. It's helping keep my pool pristine and updates me every morning with alerts as to my pool's condition. Makes pool maintenance so much easier.
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Posted 3 years ago
I have not received the unit yet please give me time to use it and I will gladly review how it works.
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Posted 3 years ago
I fired my expensive pool service! The secret to clear clean pool water is the chemistry. I simply use my smart phone to read the pH and the advice from the the WaterGuru app and resolve any issue. It’s super easy! Seriously, it tells me how much chlorine or acid or sodium carbonate to use and how to dispense it, and my pool water is beautiful!
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Posted 3 years ago
This product is easy to setup. Just put batteries in, setup Wi-Fi, and go. I look at my phone and see how the chemical results of my pool instantly. It also measures the pump strength which gives me an idea of whether I need to empty my skimmer basket or not. This is an amazing product that I look forward to using all summer long. I contacted customer support because I could not connect my guru because it had been owned by someone else. I purchased it from an auction. I had no way of contacting the previous owner. Initially, customer service did not resolve the issue, and kind of left me hanging a bit. but with further pestering and sending it to a higher level customer service area, the issue was resolved. Thank you so much for doing that. I absolutely LOVE it!!
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Posted 3 years ago
Love this product. I have used both pHin and Sutro and this is better. Accurate readings when you want them. After requesting reading it takes a few minutes then waterguru sends notification. Buy extra cartridges in advance they last about 8 weeks and no subscription.
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Posted 3 years ago
Everything fine except shipping cost. Please doe something about shipping costs. A test kit shouldn't cost $15 to ship!
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Posted 3 years ago
I installed Haywards Sense and dispense in my pool. It did not work well enough for me to leave my pool for several weeks. I put the WaterGuru in my skimmer in a few minutes. It lets me know daily how my pool is doing. I maintain my pool myself and with the WaterGuru it’s very easy.
WaterGuru 5 star review on 7th April 2022
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Posted 3 years ago
WaterGuru is rated 4.2 based on 78 reviews