Dear Doug,
Thank you for your fantastic 5-star review! We're delighted to hear that you're enjoying your SENSE S2 C2 Cassette 3 Pack and finding it to be a game changer for your pool care routine. It’s wonderful to know that it’s making things easier for you!
If you ever have any questions or need assistance, feel free to reach out. We're always here to help!
Happy swimming!
Warm regards,
Your friends at WaterGuru
“Seems like the only cost affective way to purchase is the subscription. Otherwise you’ll end up overpaying for shipping at $15 to ship a $4 box. Product is ok, but shipping sucks if you don't want to subscribe. Although, you can cancel the subscription after you order arrives.”
Hi Martin,
Thank you for sharing your honest feedback with us. We understand your concerns regarding the shipping costs and appreciate you highlighting the subscription option. We strive to offer our customers the best value, and your input helps us evaluate our shipping practices.
Please note that we pay our couriers directly, as we are not exclusively partnered with any single provider. However, we are continually working to optimize our pricing to remain as competitive as possible.
If you have any further thoughts or need assistance, please feel free to reach out. We're here to ensure you have a better experience moving forward!
Best regards,
Your friends at WaterGuru
