Hi Shellie,
Thank you for your honest and detailed review. We're truly sorry to hear about the trouble you've experienced with both devices. Please check your inbox—we've reached out via email to offer further assistance. Looking forward to resolving this issue.
- Your friends at WaterGuru
“Started out a little questionable, but with the help of WaterGuru, and especially Alice, all things are balanced now. Thank You for a time saving device that alerts me when things need my attention.”
Hi Breanda!
Thank you for the detailed review. We’re truly sorry to hear about the challenges you’ve encountered while adjusting to the WaterGuru system. We understand how frustrating it can be when readings don’t align, especially after chemical adjustments.
We’ve reached out to you via email to assist further—please check your inbox at your earliest convenience. We’d love the opportunity to work with you to better understand the discrepancies and ensure you’re getting accurate, reliable results. Your trust means everything to us.
Warm regards,
Your friends at WaterGuru
“I had a Sense for a few years with excellent results. The added parameters on my new Sense 2 with C5 cartridges have helped greatly in balancing my water for the coming year. I refilled the pool after getting a new plaster installation so getting it right will ensure years of service with my pool surface.”
Hi Roger! Thank you for the amazing 5-star review! 🌟 We're thrilled to hear that your new Sense 2 with C5 cartridges is helping you balance your pool water effectively. After a new plaster installation, getting it right is so crucial for longevity, and we’re glad you’re set up for success! If you have any questions or need assistance along the way, just reach out. Enjoy your beautiful pool!
- Your friends at WaterGuru
Hi Wally! Thank you for your 5-star review! 🌟 We appreciate you taking the time to share your thoughts. If you have any questions or need assistance once you start using it, feel free to reach out. Enjoy your time with WaterGuru!
- Your friends at WaterGuru
Hi John! Thank you so much for your stellar 5-star review! 🌟 We're thrilled to hear that using the Guru cassettes has made measuring the water a breeze for you. Your feedback truly motivates us to keep enhancing our products for a seamless experience. If you ever have questions or need assistance, don’t hesitate to reach out. Enjoy your water monitoring!
- Your friends at WaterGuru
Hi Stanley! Thank you for your incredible 5-star review! 🌟 We're so pleased to hear that the WaterGuru is helping you maintain accurate chemical levels with ease. Making pool care more convenient for our users is what drives us! If you ever have any questions or thoughts to share, feel free to reach out. Enjoy your perfectly balanced pool!
- Your friends at WaterGuru
