Hi Anthony!
Thank you for the fantastic 5-star review! 🌟 We're thrilled to hear that you find the WaterGuru Test Kit easy to use and accurate. It’s great to know that it’s meeting your needs efficiently!
If you have any questions or need further assistance, we're here to help.
Best,
Your friends at WaterGuru
Hi John!
Thank you for your fantastic 5-star review! 🌟 We’re thrilled to hear that everything is meeting your expectations with the WaterGuru Test Kit. Your satisfaction is our top priority!
If you have any questions or need further assistance, feel free to reach out. Enjoy your time with the kit!
Best,
Your friends at WaterGuru
“I sent a review earlier on 3 22 24 claiming no postage mailers for the kit! I kept looking in the mailer package for the label!
It was in the test kit package itself.
I missed an email with instructions on the mailer.
All of the previous kits I,had ordered had the labels previously attached. After conversation with WG I was directed to instructions to find the label.
Indeed the kits are free.
My apology.
Leo G in Houston”
Leo:
Great speaking to you. As I mentioned to you, we sent you instructions on 3/10/25 after you ordered the TEST kit with these instructions. Hopefully you can find the email in your Spam folder!
Hello Leo,
Thank you for your order of the WaterGuru TEST kit!
Here are the instructions to follow to open and use the WaterGuru TEST kit:
How do I open the new WaterGuru TEST kit envelope?
Thank you and have a great day!
Hannah
WaterGuru Customer Care Support
Lead Support
“I just refilled my pool in fall and want to take my time getting everything in balance before I begin swimming in Spring. The Sense 2 gives me excellent readings for some parameters, but with new very hard water from the Southern Nevada Water District, it can be hard to adjust if you dont have the other parameters in the Water Guru test kit. It is so easy to scan, link to your account, mail, and wait for the application to be updated.”
Hi Roger! Thank you for your fantastic 5-star review! 🌟 We’re delighted to hear that the Sense 2 is providing you with excellent readings to help you balance your pool, especially with the unique water conditions in Southern Nevada. It's great that the WaterGuru test kit is assisting you in that process! If you have any questions as you prepare for spring, feel free to reach out. Happy pool managing!
- Your friends at WaterGuru
“While it's great that WaterGuru offers the test for free, you have to pay for shipping. If you're already a subscriber for cassettes, and the test results expire every three months or so. Why not include a water test kit in every 3 monthly cassette shipment?”
