“I bought this helmet for my daughter for xmas it is her choice. She lives in London so will be using it when getting round London on the bikes provided. I AM SURE IT WILL BE OF GREAT USE TO HER.”
“Five stars for customer service, and it’s a good helmet too.
I opened the box, unfolded it and pushed down the clip… snap! And it was loose. Did I break it? Not sure, but it was definitely broken.
Emailed customer service and Josh immediately despatched a new one and instructions for returning the broken one. No quibbles. From first order to second one arriving was less than a week.
I’ve since been a bit more careful making sure it’s well aligned before pushing down the clip, but it does exactly what I need- a compact helmet in my work bag for when I use a hire bike around town.
Just wish I’d waited for the MIPs one- but you don’t have to, because it’s available now!”
“So so so so good. I am so glad I bought this helmet. I use cycle hires several times a week but didn't want to have a bulky helmet. This one is perfect as it slips right into my bag.”
