Hi Keith,
Thank you for your review and for sharing your thoughts on the Pre-Lit Mixed Pine Christmas Tree. We're glad to hear that you found it quite nice, though we’re sorry that it didn’t meet your expectations in terms of fullness compared to the picture.
Sometimes a little fluffing of the branches can make a big difference in appearance! If there’s anything else we can assist you with or if you have further feedback, please feel free to reach out to us at support@werchristmas.co.uk.
Wishing you a joyful Christmas season!
Best wishes,
The We R Christmas Team 🎄✨
“Bit disappointed as the tree doesn't look anything like the picture I'm hoping once it's decorated it will look better the branches are a bit sparse and the tree is narrower than I was expecting.”
Hi,
Thank you for sharing your feedback with us! We're sorry to hear that the tree didn't meet your expectations out of the box. We totally understand how important it is for your holiday decor to look just right. Many customers find that once they add their own decorations, it helps to bring the tree to life and fills out the branches beautifully.
If you’d like, we’re here to help you with some tips on how to fluff the branches and make it look even fuller. Please don’t hesitate to reach out if you need any assistance – we want you to love your tree as much as we do!
Wishing you a cozy holiday season!
