Hi Darren,
I’m really sorry to hear that you’re unhappy with your experience regarding your Pre-Lit Deluxe White Pine Tree. We genuinely value your feedback and understand how disappointing it can be when a product doesn't meet expectations.
We do offer 30-Day Easy Returns should you of wanted to return it within that time and our Trees now come with a 3 year warranty.
Thank you for sharing your thoughts, and we hope to ensure a better experience for you in the future.
The WeRChristmas Team 🎄✨