Hi Sau,
We truly apologise for the inconvenience you've encountered with the Pre-Lit Fibre Optic Christmas Tree. Your experience is important to us, and we appreciate you highlighting the issue with the light modes not functioning as expected.
We're continually striving to improve our products and your feedback helps us in that pursuit. Thank you for bringing this to our attention, and we hope to offer you a better experience next time.
The WeRChristmas Team 🎄✨
