“I received my lights and to my surprise there was no adapter. When I went back to the website, it does state plug adapter not included ( which I had missed).
I’ve never bought any lights which do not come with a plug and quite frankly I feel ripped off, as the adapter is £6 which makes the lights more expensive than most. Very disappointed!
I can’t review the lights curtain as I am still waiting for the plug to arrive .”
Hi,
Thank you for taking the time to share your thoughts about your recent purchase of the Multi-Function 300 LED Connectable Curtain Light String. We sincerely appreciate your feedback, as it helps us improve our products and services.
We apologize for any confusion regarding the plug adapter not being included. We understand how frustrating it can be to discover that a necessary component is not part of the package, especially when it affects the overall value of your purchase. Your experience is important to us, and we regret that this has left you feeling disappointed.
Could you let us know how we can make this right for you? Whether it's assisting with the adapter issue or anything else we can do to enhance your experience, we're here to help. We hope to hear from you soon and wish you the best with your curtain lights once everything is set up!
Thank you once again for your valuable feedback.
Best regards,
WRC
