“Faulty on arrival and customer service not bothered and will only replace once they receive the faulty item back, by that time Christmas will be over!”
Hi Sophia,
I’m genuinely sorry to hear that your pathway lights arrived faulty and that customer service hasn’t met your expectations. It’s understandably frustrating, especially with Christmas upon us.
We aim to provide efficient service and your feedback is valuable as we work to improve. If there’s anything more we can assist you with or if you would like to chat about this matter further, please feel free to reach out to us at support@werchristmas.co.uk.
Wishing you a Merry Christmas, despite the challenges!
We look forward to serving you better in the future.
Best,
The WeRChristmas Team 🎄✨
