“I like the jumpsuit fine but it went on sale the day after I ordered it. I contacted the company once I received the product. I’ve been trying to get the adjustment for 6 weeks. Keep getting passed around and the requests for information come one at a time. Terrible customer service.
It’s a decent size refund, otherwise I wouldn’t bother.
Based on this I wouldn’t purchase products from this company again.”
Good morning,
Thank you for taking the time to leave a review on your recent shopping experience.
We are sorry to hear of the issues you have experienced with your recent order. We sincerely apologise for the inconvenience and disappointment caused. This is not reflective of our usual customer service and please be assured that this has been raised with the relevant team.
I can since see we have resolved this however, if we can help with anything else please let us know.
Whistles Customer Care.
Hello there,
Thank you for your kind review.
We are happy to read that you like the quality of our products, the versatile styles we offer, and the Petite range.
We are also glad that you are satisfied with our quick delivery service.
We hope to see you again.
Whistles Customer Care
Hi There,
Thank you so much for your feedback. We are happy to hear that you are pleased with our services, sorry that the item was not suitable for you, glad to hear that the refund went properly . Have a lovely rest of your day.
Kind regards,