Hello,
Thank you for taking the time to provide us with your feedback.
I am so so sorry to hear that you were charged for returns when the garment was incorrect, this should not be happening at all, rest assured I will be in contact with you via email by end of day today to ensure that your returns costs are refunded to you.
I would like to apologies for any inconveniences this has caused you, rest assured this has been reported.
If you ever have any queries, please do not hesitate to get in contact with our customer services team.
Kind Regards
Hobbs Customer Care
