“A lovely dress. I'm 5'7" and the waist hit me in the perfect place to be very flattering. It was a little tight just below the waist / at the top of the hips, but I intended it to be a bit snug because I've been losing weight. I think it'll soon fit just fine.
The blue wasn't quite what I expected. It's more turquoise than royal blue, which is what I inferred from the online photo. But it's a nice color, so I'm fine with that.”
“Damaged after one wash- such poor quality. Whistles customer service was equally poor - was told they could offer 10% off and then the item would be nonreturnable. So essentially if it gets even worse after the second wash it’s not their problem. For this price I’m surprised Whistles think this is adequate quality.”
Hi There,
Thank you so much for your feedback. I'm glad to hear that you generally have a good service experience with Whistles. However, it's unfortunate that there was a lack of communication regarding the faulty items you returned. Have a lovely rest of your day.
Kind regards,
“The colour, style and material of this dress is gorgeous - everything I expect from Whistles. Regrettably, the style didn't my body shape but I'll be keeping an eye out for something else in an equal vibrant and eye-catching colour.”
Hello,
Thank you for taking the time to provide us with your feedback.
I am so sorry to hear that your order incurred extra charges.
This is not the services we wish to provide our customers.
Rest assured this will be looked in to.
I would like to apologies for any inconveniences this has caused you.
If you ever have any queries, please do not hesitate to get in contact with our customer services team.
Kind Regards
Whistles Customer Care
“I have this dress in both black and blue and love it. Suitable to wear to work as it is smart and comfortable. Great for the hot weather too as the sleeves are loose. The fitted waist makes for an elegant fit. A big plus is that it is spacious around the breast area, unlike other Whistles dresses.”
Hello, Thank you for taking the time to leave us this feedback, we are pleased to hear how happy you are with your order and look forward to you shopping with us again. Kind regards
