“The cashmere is very thin and the sleeves are oddly wide. I was recommended a size small by the size guide, but it was too small in length so I returned it. I bought a cashmere jumper from Whistles three years ago and the quality of this is so much poorer.”
Hello,
Thank you for taking the time to provide us with your feedback.
I am so so sorry to hear that the returns are very expensive, I can completely understand how frustrating this can be for you, rest assured this has been reported.
I would like to apologies for any inconveniences this has caused you.
If you ever have any queries, please do not hesitate to get in contact with our customer services team.
Kind Regards
