“The cashmere is hardly worthy of the name. Very thin, much poorer quality than in previous years, feels like cheap wool (I have 3 of this style purchased in other colours).
The design has changed slightly and even on the XS the sleeves were huge from shoulder to elbow. I returned for a refund. Very disappointed, certainly not worth the money, even at the discounted price.”
Good afternoon,
Thank you for your review.
I sincerely apologise that the trousers arrived with a broken zip, this is certainly not what we would expect. I'm glad you have received a refund on these and the jumper.
Unfortunately, for hygiene reasons, we do not accept earrings back unless they are faulty. Please do contact us a enquiries@whistles.co.uk to confirm the fault with these and we can investigate further for you.
I apologise for any inconvenience or disappointment caused.
Kind regards, Whistles Customer Care
“A 3 stars rating seems a tad harsh - I’d settle for 3.5. These are my reasons:
Pros: First the pluses, I absolutely love the drapey, relaxed style of this wardrobe staple. jumper. The length being the same at the front & back is a definite style improvement on the previous seasons’ designs.
Cons: Now the dreaded ‘room for improvement’. I have to echo some of the comments about the quality of the cashmere - the wool feels less luxurious & quite a bit thinner than previously - in fact, it can look almost transparent in some lights!
Overall, I still love the style, which has been sensitively updated. The value-for-money/quality could be better.”
Hi there,
Thank you for taking the time to leave us feedback and we are sorry to hear that you were not satisfied with our gift-wrapping service. We are glad to read that you are delighted with the provided service and the solution.
We hope to see you soon.
Kind regards,
Whistles Customer Care
