Hello,
Thank you for taking the time to provide us with your feedback.
I am so so sorry to hear that the returns are very expensive, I can completely understand how frustrating this can be for you, rest assured this has been reported.
I would like to apologies for any inconveniences this has caused you.
If you ever have any queries, please do not hesitate to get in contact with our customer services team.
Kind Regards
“Lovely wool quality & design - love it! I ordered two sizes but found the smaller the two to be the best fit & still with a relaxed fit - so would suggest considering sizing down. Very good value with special offer too.”
