“Earrings arrived too late for the wedding I wanted them for. I ordered them 2 weeks before. Phoned to enquire where they were and I was told whistles would get back to me. They didn’t I had to rush into town on day of wedding and by new ones. They eventually arrived 2 weeks after order. I emailed to request a refund and nothing.”
Hello there, thank you for contacting us.
We apologise profusely in regard to your most recent review with us at Whistles London, this wouldn't be the level of standards we come to expect from the high standing company such as ourselves. So that we can correct this unfortunate experience with us, please may I ask for you to contact us on enquiries@whistles.co.uk and detail your experience in full with the rating. We can then start implementing a compensated solution for you!
I hope this helps.
-Whistles Customer Care-
