Hi There,
Thank you so much for your feedback. We are happy to hear that you are pleased with our services. Have a lovely rest of your day.
Kind regards,
Thank you for taking to time to leave us feedback. We are very sorry to hear that you are still awaiting your refund. Our return policy is 14 working days, please do allow this time for our team to process this.
“The coat was a quite large and a bit shapeless. The colour was a bit bland and didn’t suite me at all so returned and am still looking for a perfect coat.”
Hi,
Thank you for sharing your experience. It's good to know that the in-store service is great, but it's important to be cautious when it comes to gift card returns. Hopefully, they can improve their system for smoother and faster refunds.
Best regards,
“Coat seemed to be excellent quality as expected from Whistles, but it was 1-2 sizes too large even thought I ordered based on size chart measurements. Wasted half the cost of the coat returning the parcel internationally, so unfortunately have been priced out of exchanging for a different size. Very disappointing.”
Hello, thanks for the feedback. I am so sorry that you are disappointed with our international return policy, I will ensure I pass this feedback on and I am very sorry for any inconvenience caused.
