Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that your garment arrived with you in the condition that it has, this is not up to our usual level of service at all and I will be passing this onto our warehouse manager to look into to ensure that this does not happen again in the future.
Kind regards,
Hello, thanks for the feedback. I am so sorry that you have not been refunded as of yet. Returns can take 14 working days to be processed, if after this you have not got a refund then please send us a photo of your proof of postage receipt and we will get this refunded for you.