“This jacket is very over-sized on my petite frame and the leather is stiff, especially during the first few wears. If you don't mind a boxy fit and heavy, stiff leather, this jacket is sure to prove the test of time. I see myself wearing this jacket for many years to come, and personally, I like the fact that the leather gets more supple with time and repeated wear.”
“Was not sure of sizing , I ordered the brown one in size small , but tried black on in shop in XS it was way to tight, but brown one in small seems very large , seem like there is about 2 full dress sizes in Extra small and the small , and I ordered when there was 20 percent off so all was good there
, just have to were it oversized, think it would be better than to small looking. Hope this helps in the picking of sizes for anyone else.”
“Extremely poor customer service. Online return is not processing request to return this jacket. Unable to reach live representative. Do not recommend!!”
Good morning,
I'm very sorry to hear about your experience and understand your frustration with the return process. For a purchase as important as your jacket, you deserve prompt support. Please reach out to us directly at enquiries@whistles.co.uk so we can prioritize getting you the return label and assistance you need.
Thank you for your patience, and we look forward to resolving this for you as quickly as possible.
Kind regards, Whistles Customer Care
“Lovely jacket, beautiful deep brown, soft leather, able to turn the sleeves up, I'm 5.3 different to the usual bomber style. Got the XS which is still oversize my usual size 8. Took 1 star off as the petite is only available in the black version, given this comes in 3 colours, felt this was tokenism”
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received from our customer services, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future. If you are still having issues with your order, please do not hesitate to contact us and we can look into the matter further.
Kind regards,
“Great Jacket, the quality is really great for the price. The leather is very smooth but also very durable and does not seem to mark.
Sizing was spot on as well. The fit is slightly oversized”
Hi There,
Thank you so much for your feedback. We are happy to hear that you are pleased with our services and are very happy with your purchase. Have a lovely rest of your day.
Kind regards,
