Hello there, thank you for contacting us.
We apologise profusely in regard to your most recent review with us at Whistles London, this wouldn't be the level of standards we come to expect from the high standing company such as ourselves. So that we can correct this unfortunate experience with us, please may I ask for you to contact us on enquiries@whistles.co.uk and detail your experience in full with the rating. We can then start implementing a compensated solution for you!
I hope this helps.
-Whistles Customer Care-
It's wonderful to hear that you had such a positive experience with Whistles! From excellent service to speedy delivery and a quick refund process, it sounds like we really know how to take care of their customers. Your recommendation speaks volumes about our quality of service. Happy shopping!
Hi there,
Thank you for your kind feedback. We are glad that your recent purchasing experience has been positive and that everything went nice and smoothly throughout.
We hope to see you soon.
Kind regards,
Whistles Customer Care
“I had to sent it back a dress because the left shoulder was torn-off when I opened the package. I was very disappointed they didn't check the product before shipping to the customer.”
Hello, thank you for taking the time to leave us feedback.
I am so sorry to hear you received your dress torn. This is not our usual standard at Whistles. I have raised this with my team to ensure we are checking every item with great care. Please do return for a swift refund.
Hi There,
Thank you so much for your feedback We are happy to hear that you are pleased with our services. Have a lovely rest of your day.
Kind regards,
Hi There,
Thank you so much for your feedback We are happy to hear that you are pleased with our services. Have a lovely rest of your day.
Kind regards
