Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
I am so sorry that your import and duties were not paid in advance.
I can understand how frustrating this must be for you and I have passed this feedback on so that this does not happen again.
We hope that you will shop with us again soon.
Thank you for the review and for taking the time out of your day to provide us with your feedback, we truly value your custom.
–Hobbs Customer Care
Good afternoon
Thank you for taking the time to leave a review on your recent experienced with Whistles.
We are pleased to hear you had an amazing sales lady in store and I hope she found what you were looking for.
Whistles Customer Care
