“Very versatile and great quality ....looks great with trousers, dresses and leather mini skirt. Have had some lovely comments from friends and from other ladies when out and about! Would definitely recommend.”
“This is really nice fabric and fit and super cosy, but the collar is a bit weird, it sticks up, so I sent it back. It’s a shame as it’s otherwise really nice”
Good morning,
Thank you for sharing your feedback. We are deeply sorry to hear about your negative experience with our return process and the inconvenience it caused.At Whistles, we strive to make every aspect of shopping with us as smooth and convenient as possible. We regret that our current return options did not meet your expectations and that we were unable to provide an alternative carrier for your return. Your comments highlight areas where we can improve, and we will review our processes to ensure we better accommodate the needs of all our customers in the future.
Your feedback is invaluable, and we’d like the opportunity to make things right. If there’s anything we can do to assist further or to address your concerns, please don’t hesitate to contact our customer service team directly at enquiries@whistles.co.uk
We hope you’ll give us another chance in the future to provide the high-quality service you deserve.
Kind regards, Whistles Customer Care
