Hello there, thank you for taking the time to leave Whistles a review.
I am sorry to hear that you was unable to get the correct size due to us not offering an exchange policy. I can imagine this must be upsetting for you.
I have raised your comments with my team so we can look to improve our systems to help us improve our customer experience.
If you do wish to reorder we can offer you a price match, please do contact our customer care team and we can help you further.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Kindest regards,
-Whistles customer care.