“Paid for next day delivery, received late, first parcel was damaged but product inside was fine fortunately, second parcel arrived a few days later and was not in good condition at all. Leather skirt was pressed into folds that would not hang out, creased in a way that was very visible. Also very visible hanger marks on the belt line that would not disappear, not the right hanger for a leather garment and had no protection or cushioning. I could see that this was a previously returned skirt as the label was torn and had a new price tag placed on top. Really not impressed so returned. Quality of Whistles product has declined so much in the last few years, I think this will be the last time I order from the store.”
Good afternoon,
Thank you for your feedback.
I am so sorry to hear the order arrived creased and you had to return this is not the experience we want our customers to have, as posted please send us proof of postage and we will expedite for you.
Best wishes,
Whistles Customer Care.
“Nice skirt, but a bit too short in length for me. I ordered the normal length not the petite. I'm 5ft 5". I tried ordering a bigger size so that the waist would be more "dropped" but that didn't work as it was too big in the hips then...with being A Line it stuck out.”
Hi There,
Thank you so much for your feedback. We are happy to hear that you are pleased with our services and was fast efficient payment and delivery. Have a lovely rest of your day.
Kind regards,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you did not like the skirt ordered.
I will pass this feedback onto the relative people to note as we are always looking for ways to improve our service.
