“Spent ages trying to decide which size to buy and followed the size guide but looked ridiculous on - way too puffy and the button fastenings weren't easy to do up. Rlgreat quality and felt super warm but had to return.”
Hi there,
Thank you for taking the time to leave us feedback.
We are glad that you found our service excellent.
We hope to see you soon.
Kind regards,
Whistles Customer Care
Hello there,
Thank you for taking the time to leave us a review.
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I am ever so sorry for any inconvenience or disappointment this has caused.
Kind regards, Whistles Customer Care
“I have ordered the same size in your amazing Tessa coat from last year but this just match. I realised it was very very oversized, the buttoning feature only emphasised the puffiness of it. I am of tall slim stature but I looked like the Michelin Man. I would say it was warm for the few times I wore it and was good for the cold Snap we had recently. I found it quite cumbersome to wear and move freely around in. Definitely prefer the zipper function.”
Hello there,
Thank you for taking the time to leave a review.
Our sincere apologies for the disappointment caused.
We can confirm that your order for the Maxi Longline Puffer did not pass quality control and therefore was cancelled to prevent you from receiving a faulty item. We are glad to see that you received a swift refund.
The item is now back in stock and we have emailed you with an alternative solution.
Apologies for the inconvenience caused.
Kind regards,
Team Whistles.
