Hi there,
Thank you for taking the time to leave us feedback and we're so sorry that we were unable to fulfil your order. It honestly doesn't happen very often but our website has been receiving an unprecedented amount of traffic lately and we've sold through lines incredibly quickly. It just hasn't had a chance to keep up in some instances. Regarding the delivery fee I can see from your order that this issue has now been resolved and we emailed you, however, if there is anything else we can do for you please do not hesitate to contact us.
Kind regards.
