Hello there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Kind regards,
Hi There,
Thank you so much for your feedback. 'm thrilled to hear that you had an excellent customer service experience with Whistles. From ordering online to interacting with the staff at the Kingston branch, it sounds like the team was friendly, helpful, and provided you with the assistance you needed. It's also wonderful that they went the extra mile to help you find the correct size for your Rains coat and remembered you when you returned. Have a lovely rest of your day.
Kind regards,
