Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with the quality of your new garment. I have passed this onto our technical team to review for the future. I hope you were able to receive a swift refund and have found an alternative item.
Kind regards.
“Lovely product but belt is way too big and the second coat I ordered (to get a smaller belt) came with the security tag on it. No offer to help other than travel 10’miles to a local store. Very poor online experience”