“I would like to try this dress but it has been OVER A MONTH and Whistles still hasn't shipped it to me yet or responded to my enquiries. Horrible customer service.”
Good afternoon Elizabeth,
We sincerely apologise for the delay and for any frustration this has caused. This is absolutely not the experience we want for our customers, and we understand how concerning this situation is.
Please reach out to our customer service team at equiries@whistles.co.uk with your order details, and we will prioritise resolving this for you immediately. We will investigate the status of your order and refund and ensure that you receive the assistance you deserve.
We truly appreciate your patience and the opportunity to make this right.
Kind regards, Whistles Customer Care
“Lovely style, very pretty, nice fabric, feminine shape, shows off curves, lovely button detail that you don’t have to do up due to side zip. Bought for my daughter’s official wedding day, to do the legal side before the main ceremony.”
