Hi,
Thank you for your feedback. We appreciate your input regarding the delivery time, and we'll certainly consider your suggestion for improving the packaging to prevent creasing in the future.
Best regards,
“Really nice fitted jacket, looks great with jeans as I have it in black. Ordered the ivory colour but didn’t suit me so I have sent it back and bought the neutral one from the shop.
Wasn’t happy with the way the Ivory arrived through the post, it was very creased and needed a good steam!”
I'm delighted to hear that you love the jacket! It's disappointing to hear about the delivery issues you experienced, though. It's frustrating when something like this happens, especially when you've provided clear instructions. Thank you for sharing your feedback about the delivery company, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Enjoy your new jacket!
Hello there,
Thank you for taking the time to leave us feedback. We are sorry that your item did not fit you well and that you had to return it. We are glad that you received your refund quickly.
We hope to see you soon.
Kind regards,
Whistles
Hi There,
Thank you so much for your feedback. I'm glad to hear you love the jacket! It's always a pleasant surprise when a delivery arrives earlier than expected. Enjoy wearing your new item. Have a lovely rest of your day.
Kind regards,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you was not contacted regarding your return.
Our return policy is 14 working days, I can see you have since been refunded.
Hello, Thank you for taking the time to leave us this feedback, we are pleased to hear how happy you are with your order and look forward to you shopping with us again.
