Thank you for taking the time to leave us feedback and I am very sorry to hear that this is the service that you have received, this is not up to our usual standard at all and I will pass this onto the relative people to investigate to make sure this does not happen again in the future.
Hi,
We apologize for the inconvenience caused by the packaging of your dresses. Your feedback is valuable to us, and we'll take it into consideration to improve our packaging methods. Thank you for bringing this to our attention. If you have any further questions or concerns, please feel free to reach out.
Best regards.