Hello.
Thank you for taking the time to leave this feedback, I apologise for the confusing information on retuning your order, and also that you found our advisors rude, this will be looked into and further training will be provided, this is not the usual high-level of service you should expect from us.
Thank you for brining this to our attention.
Kind regards
Hi There,
Thank you so much for your feedback We are happy to hear that you are pleased with our services. Have a lovely rest of your day.
Kind regards,