Hello there, thank you for taking the time to leave Whistles a review.
I am so sorry to hear that your dress was not perfect for you and you had to return. Sadly our international returns are not free and this amount is not determined by Whistles but our courier. However, I have raised your comments with my team to look into so we can improve our customer experience.
I do hope that this has not deterred you from ordering from us in the future as we do value your custom.
Thank you for bringing this to our attention and for taking the time out of your day to provide us with your feedback.
Kindest regards,
-Whistles customer care.
Thank you for taking to time to leave us feedback. We are very sorry to hear that you was not notified of your order arriving in store. I can assure you this has been raised with the relevant teams and will be investigated by our team to prevent from happening in the future.
Hi there,
Thank you for your review.
We are really pleased that you find the returns process easy. It is also good to hear that you are satisfied with our prompt delivery service.
We hope to see you soon.
Kind regards,
Whistles
