Hello there, thank you for contacting us.
We apologise profusely in regard to your most recent review with us at Whistles London, this wouldn't be the level of standards we come to expect from the high standing company such as ourselves. So that we can correct this unfortunate experience with us, please may I ask for you to contact us on enquiries@whistles.co.uk and detail your experience in full with the rating. We can then start implementing a compensated solution for you!
I hope this helps.
-Whistles Customer Care-
