“So disappointed. Wore it for the first time today and it's absolutely covered in bobbles :( Have similarly expensive wool cardigans that have never bobbled after years of wear. Feel totally ripped off!”
Hi,
We're sorry to hear about the issues with the quality of the item, and we appreciate your feedback. If you have any further concerns or if there's anything we can do to assist, please let us know.
Best regards.
Hi there,
Thank you for taking the time to leave us feedback and I am very sorry to hear that you are not satisfied with our online postal returns system. We will be passing your feedback onto the relevant departments to look into whether we can improve this service. .
Kind regards,