“Love our Pergola. My husband and i put it up and it took around 4 hours. The product is packaged very well and the instructions are easy to understand. It is excellent quality and we are so happy with our new space. Customer service from White Stores and the delivery team were excellent.”
“Lovely stylish and sturdy pergola. Looks great and really feels like another room to the property. Lots of compliments from friends. Took my two (carpenter) sons about 3-4 hrs to put it up. This is my second purchase from White Stores and I cannot praise them enough. All their products are well made and excellent value for money. Delivery was prompt and hassle free.
Customer service is very good. Email queries were always responded to quickly with very satisfactory outcomes.”
“Packaged well, fixtures and fittings all very accessible in the plastic box that comes with the pergola. Details on here suggest 2 hours assembly, I would strongly dispute this unless you have two or three DIY experts. For the layman I would suggest this is a 6 to 8 hours assembly. Make sure you have a powered SDS drill and a spare drill bit if going into patio slabs. Treble check your levels and distances too. Those couple of millimetres out will make a difference. The instructions are okay but in places really difficult to understand. The final screws to hold the lever arms in place do not screw all the way in and needed a great deal of effort to screw in using a proper battery screw driver (Makita). Quality of the finished product is great and it looks good now assembled.”
“Gorgeous edition to the garden , really sturdy and good quality , so pleased with our purchase can’t wait to get the furniture under and make it all complete”
“This item is so sturdy, it was delivered in 5 very large heavy boxes and took us a while to find the instructions. It took 2 people 5 hours but one of them was my 17 year old. Would recommend this item and white stores delivery time”
“Very good quality. Very easy to assemble with clear and concise instructions. Delivered on time. Helpful delivery drivers. Very pleased with our purchase.”
“Pergola came very well packaged, with everything needed to self install. Took 3 of us, 3 hours to put together and get done. A few bits are fiddly and need to be done at height. It’s a lovely pergola and works exactly as expected. Far too early to comment on longevity through the British winter, but based on observations, it’s a very well built addition to the garden”
