“I purchased a Nova Pergola, including installation, but the entire process was deeply disorganized. First, I was upsold accessories that proved to be incompatible with the product. Next, the company failed to process the installation order for several weeks, leaving the product boxes exposed to the weather on my driveway. When installers finally arrived, essential parts were missing. Resolving these overlapping issues required weeks of constant phone calls and emails. At one point, customer service even demanded that I prove I had paid for installation, despite it being clearly listed on the receipt they had issued. To conclude a very poor experience, the company offered a goodwill gesture but ultimately failed to honour it. Based on this unreliable service and lack of accountability, I cannot recommend this company.”
“Very disappointed
Very disappointed. After waiting two weeks for our delivery, we were informed that it had been rescheduled, adding another four days to the wait. No explanation was provided. The delivery service has been very disappointing.”
“We visited White store York today wanting advice on pergolas.Firstly we spoke to Becky who was really helpfull and informative. We decided to go for a coffee and consider our options . On our return to the store we then spoke to Ruby after again been given very useful advice and information plus a quote, we decided to proceed with a purchase.We would just like to say a bigthank you to both Becky and Ruby for helping us make an informed decision. And would recomend White Stores.”
“We ordered a beautiful aluminium garden corner set from whitestores last summer. Delivery was super quick and customer care was faultless. Really impressed with the quality of the set- nice and sturdy, and the cushions are really deep and comfortable. We had lots of compliments from our friends when we entertained. I am really looking forward to using it again this spring and summer. Well done whitestores- 5 star!”
“The most amazing artificial Christmas tree! So realistic and so many lovely comments. The quality and price amazing and would definitely purchase another one.”
“Fantastic customer service, super quick delivery and incredible quality products!
For the 2nd year in a row now I ordered the most beautiful and most realistic looking Christmas tree from WhiteStores along with some beautiful outdoor decorations and very pretty lights. I can honestly say that they are all absolutely fabulous and I will certainly buy from WhiteStores again.”
“Pastel pink nutcracker. This is definitely my favourite decoration, it has a beautiful pastel colour and it looks amazing next to my pink Christmas tree. It arrived very quickly and in perfect condition.”
“We purchased the silver reindeer figurine, red norbert the nutcracker, 90 cm fibre optic tree and Christmas tree bag.
They all arrived on time were my favourite Christmas decorations”
“I’m so happy with my gorgeous gold nutcracker and the stunning concolor 7ft Christmas tree from white stores, both are amazing quality and gorgeous design. It arrived very quickly”
“I’ve purchased the 70cm Round Metal Tree Skirt Gold, it is a gorgeous tree skirt, it made a beautiful feature for my Christmas tree, it arrived very quickly.”
“We received the Vogue corner sofa with fire pit in the summer and I must say it’s a show stopper! So perfect for the summer eves & looks so beautiful. Thank you so much”
“We had a few items from the white stores at Christmas & the quality was absolutely amazing! The most realistic faux tree, super pretty lights & excellent price too! I recommended to several family & friends who
All purchase after x”
“Very impressed with the White aluminium garden set we ordered. The cushion seats and back rests are really thick and comfortable and the set is really sturdy and solid. We also ordered the LED cantilever parasol and underground weight base- which has been an amazing addition. We have had so many compliments from our friends and would definitely recommend whitestores garden furniture.”
“We ordered our Christmas trees , skirt, lights and a Norbert Nutcracker whitestores . Everything arrived very quickly and was packaged really well. Impressed with the quality of all of the products, esp the trees. Both were so fluffy and full. I recommended whitestores to my friends too.”
“I had some beautiful Christmas decor from whitestores. The quality and service was amazing. I would 100% recommend to family and friends, I had so many compliments on how beautiful our Christmas tree looked.”
“I love white stores, I have always been so impressed with the quality and service. I’ve had garden furniture and Christmas lights and decor from here and they’ve all been amazing”
