“I had to rebuy two lights as from my previous order two of the five lights were broken and because I didn’t advise Wled after one day I was told nothing could be done”
Hi,
Thank you for bringing this to my attention.
I apologise that you have had a bad experience.
As per our Terms and Conditions we advise that any damages that occur to items is reported within 48 hours of delivery. On this occasion we were contacted 6 weeks after delivery, again referring to our Terms and Conditions as the damage was not reported within the time period we are unable to resolve anything.
If you would like to speak through it with us please give us a call on 01163214120.
Kind regards.
