“I have contacted the business to let them know that this product stopped working 4 days after being in the toilet with no use. They have not responded to my email.”
Dear Amy,
Thank you for taking the time to leave a review, and I sincerely apologize that we missed your earlier email regarding the issue with your product. That’s certainly not the experience we want our customers to have.
We completely understand how frustrating this must have been, and we're truly sorry for the inconvenience it caused. Please know that this was not intentional, and we’re committed to making things right.
If you haven’t already, could you kindly resend your original message or reach out to us directly at orders@ozwashroom.com.au We’ll make this our top priority and work quickly to resolve the issue.
Thank you again for your patience and for bringing this to our attention.
Warm regards,
Team ozwashroom
Hi Slobhann,
All the dimensions are stated on the website
with pictures and videos of it opening
and closing. See link.
https://www.ozwashroom.com.au/automatic-sanitary-bins/automatic-sba002-female-sanitary
Regards Ian
