ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,323 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,323 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good experience. Prompt delivery, reasonable price, provided all requested information prior to me lodging the order.”

Helpful Report

Posted 1 week ago

Dear Anon, Thank you so much for your amazing 5-star rating of ozwashroom! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We pride ourselves on prompt delivery and providing reasonable prices to our valued customers like you. We are happy that we were able to meet your expectations and provide all the necessary information you requested prior to placing your order. Your satisfaction is our utmost priority, and we are grateful for your trust in our services. We look forward to serving you again in the future and providing you with the same level of excellent service. Once again, thank you for your kind words and for choosing ozwashroom. Best regards, Ian

Posted 1 week ago

“Found the item of excellent quality, materials and workmanship. A well priced by a considerable amount piece of equipment. I have found over my working life health items tend to be overpriced. Well done by your company. Regards Tom Hutchinson 5 stars”

Helpful Report

Posted 2 weeks ago

Dear Tom, Thank you so much for taking the time to give ozwashroom a 5-star rating! We truly appreciate your support and feedback. We are delighted to hear that you found the item of excellent quality, materials, and workmanship. At ozwashroom, we strive to offer our customers the best products at competitive prices, and we are thrilled that you found our piece of equipment well-priced. Your comment about health items being overpriced resonates with us, and we are glad to have exceeded your expectations. Thank you again for your kind words and for choosing ozwashroom. We hope to continue serving you with exceptional products and customer service in the future. Best regards, Ian

Posted 2 weeks ago

“A top product, love the foot pedal to open. Great price!”

Helpful Report

Posted 2 weeks ago

Dear Wayne, Thank you so much for taking the time to give ozwashroom a 5-star rating! We are thrilled to hear that you are enjoying our products. Your support means the world to us. We are glad that you love the foot pedal feature for opening our products. We believe that it adds convenience and hygiene to your experience. Also, we are delighted that you find our prices reasonable. Thank you once again for your kind words, Wayne. We truly appreciate your feedback and we look forward to serving you again in the future. Best regards, Ian

Posted 2 weeks ago

“Easy Transaction. Product delivered promptly”

Helpful Report

Posted 2 weeks ago

Dear Joanne, Thank you so much for your wonderful 5-star rating of ozwashroom! We appreciate your kind words and your continued loyalty as a customer. We are thrilled to hear that your experience with us was an easy transaction and that the product was promptly delivered. At ozwashroom, we always strive to provide an efficient and hassle-free shopping experience for our valued customers like you. Thank you once again for your fantastic review! We truly value your support and look forward to serving you for many more years to come. Best regards, Ian

Posted 2 weeks ago

“that is good size and quality”

Helpful Report

Posted 2 weeks ago

Dear Amanda, Thank you for taking the time to rate ozwashroom with four stars! We truly appreciate your feedback and support. We are delighted to hear that you found our products to be of good size and quality. At ozwashroom, we strive to provide our customers with the best experience possible, offering top-notch products that meet their needs. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. Once again, thank you for your kind rating and positive feedback. We look forward to serving you again in the future. Best regards, Ian

Posted 2 weeks ago

“Great service and prices. Very quick delivery service. Very good website.”

Helpful Report

Posted 3 weeks ago

Dear John, Thank you so much for your fantastic 5 star rating of ozwashroom! We truly appreciate your kind words and ongoing support. Your satisfaction is always our top priority, and we're delighted to hear that you find our service and prices to be great. Our team works tirelessly to ensure quick delivery and maintain a user-friendly website, so it's great to know that you find these aspects very good. We are so grateful to have you as a loyal customer, and we look forward to serving you in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your valuable feedback! Best regards, Ian

Posted 2 weeks ago

“Aitomatic system is poor”

Helpful Report

Posted 3 weeks ago

Hi Nishchint; Can you please explain what kind of issue you have with our automatic sanitary bin ? We have sold thousands of those and no one very complained. Regards Richard

Posted 3 weeks ago

“Propmpt, always informed on the tracking of my order across Australia. Arrived when due. great service and products.”

Helpful Report

Posted 3 weeks ago

Dear Ray, Thank you so much for your amazing 5-star rating of ozwashroom! We sincerely appreciate your feedback and are thrilled to hear that you had a great experience with our service and products. We understand the importance of promptness and keeping our customers informed, so we're glad to know that you were satisfied with the tracking updates on your order throughout Australia. Delivering your order on time is always a top priority for us. Once again, we truly appreciate your kind words and the time you took to share your positive experience. We look forward to serving you again in the future! Best regards, Ian

Posted 2 weeks ago

“Very good and easy to order”

Helpful Report

Posted 3 weeks ago

Dear Praty, Thank you so much for your exceptional 5-star rating of ozwashroom! We are thrilled to hear that you find our service to be very good and easy to order. Your satisfaction is our top priority, and your feedback is truly valuable to us. We would also like to express our gratitude for your loyalty as a customer. It means a great deal to us to have customers like yourself who continue to support and trust our brand. We look forward to serving you again and ensuring your experience remains outstanding. Thank you once again for choosing ozwashroom! Best regards, Ian

Posted 2 weeks ago

“I needed to exchange this item, you charged me a restocking fee of 20% we thought this was unreasobale when I exchanged for a new item.”

Helpful Report

Posted 3 weeks ago

Dear Kahti, Thank you so much for taking the time to provide us with your feedback regarding your recent experience with ozwashroom. We truly appreciate you reaching out and sharing your thoughts with us. Firstly, we sincerely apologize for the inconvenience you encountered when you needed to exchange your item. We understand how frustrating it can be, especially when an unexpected restocking fee of 20% was charged. We completely acknowledge your concerns and understand why you found this to be unreasonable during the exchange process. Our aim is to always provide exceptional service to our valued customers, and we regret that this was not your experience. We would like to make things better for you, Kahti, and invite you to share any suggestions or specific ways in which we can rectify this situation. Your satisfaction is our top priority, and we want to ensure that you are completely satisfied with your future experiences with ozwashroom. Once again, we appreciate your feedback, as it helps us improve and enhance our services. We apologize for any inconvenience caused and look forward to your response. Best regards, Ian

Posted 2 weeks ago

“Great service as always”

Helpful Report

Posted 4 weeks ago

Dear Wayne, Thank you so much for taking the time to leave us a glowing 5-star review for OzWashroom! We truly appreciate your support and loyalty as a customer. Great service as always! We're delighted to hear that you continue to be satisfied with our services. We promise to maintain our high standards and keep providing you with the best possible experience. Thank you once again for your kind words and for being such a valued customer. We look forward to serving you again and exceeding your expectations in the future. Warm regards, Ian

Posted 4 weeks ago

“Great customer service”

Helpful Report

Posted 4 weeks ago

Dear Russell, Thank you so much for your exceptional 5-star rating of Ozwashroom! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. At Ozwashroom, we pride ourselves on delivering excellent customer service, so we are delighted to see that you found it to be great. Your satisfaction is our top priority, and we will continue striving to provide you with the same level of service and quality products in the future. Once again, we sincerely thank you for taking the time to share your positive feedback. We look forward to serving you again soon! Best regards, Ian

Posted 4 weeks ago

“Fantastic service and help!”

Helpful Report

Posted 1 month ago

Dear Travis, Thank you so much for your fantastic 5-star rating of ozwashroom! We are thrilled to hear that you had a great experience with us. Your feedback means a lot to us and will motivate our team to continue providing excellent service. "Fantastic service and help!" We strive to deliver the best service possible, and it's wonderful to know that we were able to assist you. If you ever need any further assistance or have any questions, please don't hesitate to reach out to us. Once again, thank you for choosing ozwashroom and for taking the time to share your positive experience. We truly appreciate your support. Best regards, Ian

Posted 1 month ago

“We get our soap from OzWashroom and we find it to be great value for money with great customer service and prompt delivery.”

Helpful Report

Posted 1 month ago

Dear Laura, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your kind feedback and are thrilled to hear that you find OzWashroom to be great value for money. Providing excellent customer service and ensuring prompt delivery is our top priority. We are delighted to have you as a satisfied customer and look forward to serving you again in the future. If you need any further assistance, please do not hesitate to reach out to us. Warm regards, Ian

Posted 1 month ago

“Fast response, quick follow ups, excellent service all round”

Helpful Report

Posted 1 month ago

Dear Joe, Thank you so much for taking the time to leave us a 5-star rating for ozwashroom! We truly appreciate your support. Fast response, quick follow ups, and excellent service all round are at the core of what we strive to provide to our valued customers like yourself. Your satisfaction is our top priority, and we are thrilled to know that we have met your expectations. If there is anything else we can do for you, please don't hesitate to reach out. Once again, thank you for your kind words and for choosing ozwashroom. Best regards, Ian

Posted 1 month ago

“Great service thanks”

Helpful Report

Posted 1 month ago

Dear Claire, Thank you so much for your wonderful 5-star rating of ozwashroom! We truly appreciate your support and it means a lot to us. Great service, thanks! If there is anything else we can assist you with or if you have any further feedback, please feel free to let us know. We are always here to help. Thank you again for choosing ozwashroom, and we hope to have the pleasure of serving you again in the future. Warmest regards, Ian

Posted 1 month ago

“Excellent communication. Fast efficient website ordering and Delivery.”

Helpful Report

Posted 1 month ago

Dear Joanne, Thank you so much for your wonderful 5-star rating of ozwashroom! We sincerely appreciate your support and loyalty as a customer. We're thrilled to hear that you found our communication excellent and our website ordering and delivery process fast and efficient. We strive to provide our customers with the best experience possible, from start to finish. Thank you for choosing ozwashroom and being a loyal customer. We value your trust and look forward to serving you again in the future. Best regards, Ian

Posted 1 month ago

“It's not like mine I wanted but it will do mine is hard plastic this one is soft plastic but the smell is nice”

Helpful Report

Posted 1 month ago

Dear Carmela, Thank you so much for taking the time to provide your valuable feedback on your experience with ozwashroom. We greatly appreciate it! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure customer satisfaction, so your kind words are truly encouraging. We strive to provide excellent products and exceptional service, and it's wonderful to know that we are succeeding in making our customers happy. If you ever find yourself in need of any assistance or have any further questions, please don't hesitate to reach out to us. We're here to help! Once again, thank you for choosing ozwashroom and for sharing your feedback. We look forward to serving you again soon! Warm regards, Ian

Posted 1 month ago

“The best one stop shop for all washroom products”

Helpful Report

Posted 1 month ago

Dear Urban, Thank you so much for your outstanding 5-star rating of ozwashroom! We greatly appreciate your feedback and we're thrilled to hear that you had a wonderful experience with us. At ozwashroom, customer satisfaction is our top priority, and we continuously strive to provide the best one stop shop for all washroom products. We're glad that our products have met your expectations and provided you with a satisfying solution for your washroom needs. Your loyalty as a customer means a lot to us, and we are truly grateful for your ongoing support. We look forward to serving you again in the future and providing you with excellent products and service. Once again, thank you for your kind review and for choosing ozwashroom. Warm regards, Ian

Posted 1 month ago

“Very easy to order and prompt despatch”

Helpful Report

Posted 1 month ago

Dear Yvonne, Thank you so much for your fantastic 5-star rating! We greatly appreciate your support and loyalty as a valued customer of ozwashroom. We are thrilled to hear that you found our website very easy to order from, and we take pride in our prompt dispatch services. Your satisfaction is our priority, and we will continue to strive for excellence in delivering a seamless shopping experience. Once again, thank you for your kind words and for being an outstanding customer. We truly value your continued support. Warm Regards, Ian

Posted 1 month ago

ozwashroom is rated 4.4 based on 1,323 reviews