ozwashroom Reviews - Read 702 Genuine Customer Reviews

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate online purchases and delivery to our rural town was quicker than expected.”

Posted 1 day ago

“Very pleased with the entire process. Timely delivery. Great product.
No complaints from me.”

Posted 4 days ago

Thanks John,
Regards Ian

Posted 3 days ago

“Product had a broken part when opened. After couple of phone calls to discuss a replacement part was sent & this part was also faulty. Phoned & sent photos. I was told this problem has never been seen before & I could either fix it myself or send it all back to get a refund. The hand truer is visibly low quality inside.”

Posted 5 days ago

“Awesome Customer Service and delivery”

Posted 5 days ago

“Fast service, great products.”

Posted 6 days ago

Thanks Jann,
regards Ian

Posted 5 days ago

“Works fine, compartments are a little dinky and the bolt cover are a different colour to the body which I don't particularly like. Ozwash couldn't or wouldn't help, but it works so life moves on.”

Posted 1 week ago

Hi Michiel,
Thanks for that info and review.
Regards Ian

Posted 1 week ago

“I had this one installed in my medical clinic for 3 years. I am still satisfied with this product and installed second one in different clinic.”

Posted 1 week ago

Hi Peter,
Thank you for your great review, very much appreciated.
Regards Ian

Posted 1 week ago

“Quality of the product was great, problem was delivery! Ordered 01/02/21 arrived 12/02/21. The product eventually was sent by post in a over sized A4 post bag. Could have been sent by overnight mail.”

Posted 1 week ago

Hi David,
It's a long way to
where you are.
Sorry about it taking
a while.
Regards Ian

Posted 1 week ago

“Quick delivery and I item was as described.”

Posted 1 week ago

Thanks Steve,
Regards Ian

Posted 1 week ago

“haven't yet received the items”

Posted 1 week ago

Hi Nazzareno,
i'm sorry about the lateness
of Delivery, it left us on the 8th
With Australia Post.
It has been to 3 depots
hopefully it arrives to you soon.
GL3001652901000930309
It's very frustrating for all of us.
Regards Ian

Posted 1 week ago

“Great user friendly website and seamless ordering process.”

Posted 1 week ago

Thanks Rebecca,
Regards Ian

Posted 1 week ago

“10/10 Professional,conscientious”

Posted 2 weeks ago

Thanks John,
Regards Ian

Posted 1 week ago

“Easy to use website & super fast shipping”

Posted 2 weeks ago

Thank You,
Regards Ian

Posted 2 weeks ago

“Dissappointing follow up on emails not responded to”

Posted 2 weeks ago

“great service”

Posted 3 weeks ago

Thanks Karen,
Regards Ian

Posted 3 weeks ago

“Ordering was quick and simple. The products arrived very quickly and were well packed. All items were included. The red Hand Sanitise Here signs were clear and easy to install. Come with a self adhesive backing which attached very firmly. Well recommended.”

Posted 3 weeks ago

Great thanks so
much Michael
regards Ian

Posted 3 weeks ago

“My item has not been delivered. Ordered on the 20/1, now 3/1 and tracking only says ‘in transit’

Update:
Package eventually arrived, but not before having to spend $36 on replacement products because the courier company was uncontactable and could get no indication of delivery time. Submitted this receipt to be reimbursed by ozwashroom. It was not.

Some items in my order were signs — that are spelled incorrectly! 🤦🏻‍♀️ dont know if replacements have been shipped, no tracking number provided. Although its a bit too late now to be honest.
Dont order the ‘Empolyees Only’ sign!”

Posted 3 weeks ago

Hi Robert,
Yes I can see the parcel got to Perth in 2 hours.
Then in transit from 22/01/21.
Sorry very frustrating for us all.
I have submitted a parcel enquiry.
And now we wait....
Let me know if the parcel arrives before
a return message from Fastway aka aramex
aka Australia Post.
Regards Ian

Posted 3 weeks ago

Hi Robert,
Hopefully Your order has arrived and a signature was obtained on the
9th Feb at 11.11 am ?
Regards Ian

Posted 1 week ago

“Fit the description
Quick delivery”

Posted 3 weeks ago

Hi Anne-Laure,
Thank You.
Regards Ian

Posted 3 weeks ago

“I sent 3 emails in regards of wrong handrail and heard nothing . now you want to know what I think of you?!!!!”

Posted 4 weeks ago

You send us one email only yesterday and we replied immediately and said YES you can send back and yet you gave us an negative review, thank you

Posted 4 weeks ago

“Received in good condition and on a timely manner .
Shall deal again .”

Posted 4 weeks ago

Hi Mark,
Thanks for the great review.
Regards Ian

Posted 4 weeks ago

ozwashroom is rated 4.38 based on 702 reviews