ozwashroom Reviews

Name: ozwashroom
Rating: 4.42

4.4 Rating 1,292 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,292 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have always enjoyed Oz Washrooms quick efficient service. The only not good thing is the cost of delivery. Kind regards Hedia King”

Helpful Report

Posted 5 days ago

Hi Hedia, Thanks for the great review. Yes sometimes shipping is expensive unfortunately. Regards Ian

Posted 4 days ago

“Item amd delivery were as promised.”

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Posted 1 week ago

Dear Jack, Thank you so much for taking the time to leave us a 4-star rating on ozwashroom! We truly appreciate your feedback and support. It's great to hear that you found the item and delivery as promised. We strive to ensure our customers have a smooth and satisfactory experience with us, and your kind words reaffirm our commitment to delivering excellent service. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. Once again, thank you for your rating, and we look forward to serving you again in the future! Best regards, Ian

Posted 1 week ago

“The Votex Hand Dryer installed 100%”

Helpful Report

Posted 2 weeks ago

Dear Wayne, Thank you so much for giving ozwashroom a 4-star rating! We greatly appreciate your continuous support and loyalty as our valued customer. We are thrilled to hear that you are satisfied with our products and services. Your feedback is very important to us and encourages us to constantly improve and provide the best experiences for customers like you. As a token of our gratitude, we would like to share a short review from another customer who purchased and installed "The Vortex Hand Dryer" with fantastic results: "The Vortex Hand Dryer installed 100%. It is sleek, powerful, and dries hands within seconds. A great addition to our washroom!". Again, thank you for your kind words and for choosing ozwashroom. We look forward to serving you with excellence in the future. Best regards, Ian

Posted 2 weeks ago

“It all went smoothly. My only complaint, and it's not a problem, but the curtain rod did have a slight bow in it. I think the packaging could have been a bit more rigorous.”

Helpful Report

Posted 1 month ago

Dear Anon, Thank you so much for taking the time to rate us 4 stars on Ozwashroom! We are thrilled to hear that your experience with us went smoothly. Your feedback regarding the slight bow in the curtain rod is duly noted, and we appreciate your suggestion for more rigorous packaging. At Ozwashroom, we strive to provide the best possible service and products to our customers, and your feedback helps us in our continuous effort to improve. We apologize for any inconvenience caused by the packaging and assure you that we will take this into consideration for future improvements. Once again, thank you for choosing Ozwashroom and for your valuable feedback. We are grateful for your support and hope to have the opportunity to serve you better in the future. Best regards, Ian

Posted 1 month ago

“Hello I am disappointed that the spray cans I purchased didn’t fit the Airoma unit that I have any ideas would be appreciated thanks Greig”

Helpful Report

Posted 1 month ago

Hello Greig, Thank you for taking the time to rate ozwashroom with four stars. We truly appreciate your kind feedback. Regarding the issue you encountered with the spray cans not fitting your Airoma unit, we apologize for any inconvenience caused. Our team is dedicated to ensuring customer satisfaction, and we would be more than happy to assist you in finding a suitable resolution. Please reach out to our customer support at your convenience, and they will provide you with various options and suggestions. Once again, we are grateful for your support and valuable feedback. We look forward to assisting you further. Warm regards, Ian

Posted 1 month ago

“fast delivery and a quality product”

Helpful Report

Posted 2 months ago

Dear reviewer, Thank you so much for taking the time to rate ozwashroom with 4 stars! We truly appreciate your loyalty as a customer and your continued support. We are delighted to hear that you had a positive experience with us, and we're glad to know that our fast delivery and quality products have met your expectations. Your satisfaction is our top priority, and we will continue striving to provide you with the best service possible. Once again, thank you for choosing ozwashroom and for being a valuable member of our community. We look forward to serving you again in the future! Best regards, Ian

Posted 2 months ago

“We have received our order and were very satisfied with the product as we had purchased it before. We installed one and the pump inside was leaking. I sent an email and was told to change it to another one. Now I have one pump not working properly. I am currently off unwell and cannot follow up with this. Is there any way of sending it back or having a new sent out to replace the old pump? Kind regards Maggie Dimeski.”

Helpful Report

Posted 5 months ago

Thank you for your rating of Ozwashroom, Maggie. We are glad that you had previously purchased our product and were satisfied with it. We apologize for the inconvenience caused due to the leaking pump. Please provide us with your order details and we will send you a replacement pump as soon as possible. We hope you feel better soon and we appreciate your understanding. Again, thank you for your review and support. Regards Ian

Posted 5 months ago

“Although there was some initial miscommunication and too many people involved at my end, their service and communication was great.”

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Posted 6 months ago

“All good, received safe & sound. A sample pack of paper towels to accompany it would have been appreciated rather than empty.”

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Posted 6 months ago

Thank you for rating ozwashroom 4 stars Peter. I'm glad to hear that the item was received safely and sound. I'm sorry that there was not a sample pack of paper towels included, but we appreciate the feedback and will try to make sure that future orders include it. Regards Ian

Posted 6 months ago

“Service was great. Easy to use ordering & quick delivery. It's the product we have an issue with.”

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Posted 7 months ago

Thank you, Kim, for your 4 star rating of ozwashroom! We appreciate your feedback that our service was great, the ordering process was easy, and that the delivery was quick. We understand your issue with the product, and we are taking your feedback into consideration to ensure the best quality possible. Regards Ian

Posted 7 months ago

“We gave Flick the flick because they were hopeless. You have done everything well. We could not have hoped for better service, thank you.”

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Posted 9 months ago

Thank you for your 4-star rating of ozwashroom, Rod! We gave Flick the flick because they were hopeless, but you have done everything well. We could not have hoped for better service, thank you for your praise! Regards Ian

Posted 9 months ago

“Our new signs are great thank you”

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Posted 9 months ago

Thank you, Debbie, for your 4 star rating of OzWashroom! We are glad that you are enjoying our new signs and appreciate your kind words. We are so glad that you are satisfied with our services. Thank you for your feedback! Regards Ian

Posted 9 months ago

“Happy with service, (not sure about the product yet as it has just been installed) but so far so good. Although the delivery can improve, as we are a big complex with many buildings a call to direct will be great to prevent confusion and safe on time.”

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Posted 10 months ago

Thank you for your rating, John! We are glad to hear that you are happy with our service, and we hope that you will be just as satisfied with our product once you have had the opportunity to test it out. We appreciate your feedback regarding delivery - unfortunately, it can be tricky in larger complexes. In order to ensure your product arrives at its correct destination in a timely manner, please don't hesitate to give us a call directly! Regards Ian

Posted 10 months ago

“Prompt delivery”

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Posted 10 months ago

Thank you very much for your 4-star rating of Ozwashroom, Pete! We really appreciate your loyalty and are glad that you experienced fast, prompt delivery. Thank you for being a repeat customer - it means a lot to us! Regards Ian

Posted 10 months ago

“We bought Sanitary Units. They came pretty quickly. Only trouble we had was getting them apart. Rang for some advice, they were going to send a video of how to get them apart. Still waiting for the video.”

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Posted 11 months ago

Thank you for your 4 star rating of Ozwashroom, Linda! We’re glad that our Sanitary Units were delivered quickly to you, and we apologize for the trouble you had in getting them apart. We want to ensure that our customers have the best experience when using our products, so we appreciate you calling for advice and we will be sure to send you the video you were waiting for. Thank you for being a return customer and we look forward to serving you again soon! Regards Ian

Posted 11 months ago

“Serves the purpose well. Timely delivery”

Helpful Report

Posted 11 months ago

Japhet, Thank you for giving us a 4-star rating for our Ozwashroom! We're glad to hear that it serves the purpose well and that the delivery was timely. We truly appreciate your feedback! Regards Ian

Posted 11 months ago

“They are accommodating and processed my order asap.”

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Posted 11 months ago

Thank you so much Katz for your 4 star rating of Ozwashroom. It's greatly appreciated! We are delighted to hear that you found us accommodating and that we were able to process your order asap! Regards Ian

Posted 11 months ago

“Good seller”

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Posted 1 year ago

Thank you Trish, For your 4 star rating of ozwashroom! It means so much to us to know that we had another happy and satisfied customer. Thank you also for being a repeating customer, we appreciate your loyalty. From the Good Seller team, we thank you! Regards Ian

Posted 1 year ago

“Easy to order, no issues”

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Posted 1 year ago

Thank you Anon, For giving Ozwashroom a 4-star rating! We're glad that it was easy to order and that you had no issues. We appreciate your feedback and look forward to serving you again in the future! Regards Ian

Posted 1 year ago

“Good streamline product for a small space. Easy ordering process with great customer service.”

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Posted 1 year ago

Thank you so much, Matt, For your 4 star rating! It is great to hear that you are enjoying our streamline product for small spaces as well as our easy ordering process and great customer service. We deeply appreciate your feedback! Regards Ian

Posted 1 year ago

ozwashroom is rated 4.4 based on 1,292 reviews