ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,415 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 5 star review on 13th December 2024

Michelle Sellwood

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful. They dispatched my purchase promptly without freight charges. It seems ungrateful to say that I was surprised to find that the fold down grab rail item includes no screws to put it on the wall. I would buy from this firm again however.”

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Posted 3 years ago

Thanks Mary, Appreciated. Regards Ian

Posted 3 years ago

“Customer service was excellent. The ordering process was easy and my hand dryers were delivered in under a week.”

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Posted 3 years ago

Thanks Anon, Regards Ian

Posted 3 years ago

“Very prompt and professional customer service with resolving issues. Easy to deal with. Thank you”

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Posted 3 years ago

Thanks Anon, Regards Ian

Posted 3 years ago

“Prompt delivery, product as described”

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Posted 3 years ago

Thanks Anon, Regards Ian

Posted 3 years ago

“Dear Ian , great service and products, communication great, some products come damaged. Hopefully we can do more down the track. Thanks”

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Posted 3 years ago

Hi Kevin. Thanks for the kind review and I will get the dispatch to modify the lid packaging. Regards Ian

Posted 3 years ago

“Good product as described but the problem I have which I didn't realize at the time is that not all paper towel rolls will fit in it as the paper rolls are different in width and another paper roll I bought would not even fit on the plastic roller as the inside of the paper roll was too narrow but maybe that is why people just have a rod to sit their paper towel roll on as one size doesn't fit all, all that aside I am happy with the product and post so thank you”

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Posted 3 years ago

Hi Sharon, Yes, the paper Rolls and Dispensers do vary. I'm at 1300 652 715, support@ozwashroom.com.au. If you have any questions. Regards Ian

Posted 3 years ago

“Product delivered within a few days and in good condition.. thankyou”

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Posted 3 years ago

Thanks Anon, For the 4 star review. Greatly appreciated. Regards Ian

Posted 3 years ago

“Good service and prompt delivery.”

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Posted 3 years ago

Thanks Elaine, Greatly appreciated. Regards Ian

Posted 3 years ago

“Del on time very helpful cheers”

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Posted 3 years ago

Thanks, Warren for the 4 star review, greatly appreciated. Regards Ian

Posted 3 years ago

“Good products, good service!!”

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Posted 3 years ago

Hi Garry, Thanks so much, Appreciate your review very much. Regards Ian

Posted 3 years ago

“Very happy with the product. Just a little communication hiccup other than that we will be using OZWASHROOM again.”

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Posted 3 years ago

Thanks for the 4 stars Soap/Sanitiser Dispensers. Regards Ian

Posted 3 years ago

“Perfect for the area of use. Easy to install and functions perfectly.”

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Posted 3 years ago

Thanks Steve for the 4 stars, Greatly appreciated. Regards Ian

Posted 3 years ago

“Great Product , easy to install , looks great”

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Posted 3 years ago

Thanks Phil, Your Review is greatly appreciated. Enjoy your Hand Dryer. Regards Ian

Posted 3 years ago

“The staff were friendly, efficient and knowledgeable with regards to their products. Our order was quickly dispatched and arrived on time”

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Posted 3 years ago

Hi Anon, Thanks for the 4 stars. Much appreciated. Regards Ian

Posted 3 years ago

“Web site most be stronger , Good Customer servises.”

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Posted 3 years ago

Thanks Rad, Regards Ian

Posted 3 years ago

“Great product and arrived in a convenient time. Would use this business again.”

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Posted 3 years ago

Hi Andrew, Thanks for the great review greatly appreciated. Regards Ian

Posted 3 years ago

“All items have been delivered many thanks”

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Posted 3 years ago

Hi Michelle, I'm trying to sort the short delivery out today, if not I'll deliver it personally Monday. The First Aid Kit and Lids. Very sorry about the poor courier service. Regards Ian

Posted 3 years ago

“I am very pleased with my purchase of the air freshner but I was concerned amount of postage that was charged it cost me less for my purchase do think you need to look at these charges as I purchase a lot on line and have never paid that much for postage”

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Posted 3 years ago

Hi Sue, Yes it's a long distance journey to Tasmania from Melbourne. Our shipping is set up for large orders. Let us know next time before hand. We will try and give you a discount. Regards Ian

Posted 3 years ago

“Using Oz washroom was quick and easy and the products I ordered where exactly as described and fit for purpose.”

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Posted 3 years ago

Hi, Thanks for the great Review, Much appreciated. Regards Ian

Posted 3 years ago

“Used to be 5 * however now that they are charging for delivery to a capital city, I'll think twice about using them again.”

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Posted 3 years ago

Thanks Jodi, For the 4* Sorry we are forced to pass on some of the high courier charges to Tassy. Regards Ian

Posted 3 years ago

ozwashroom is rated 4.4 based on 1,415 reviews