ozwashroom Reviews

Name: ozwashroom
Rating: 4.43

4.4 Rating 1,391 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,391 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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ozwashroom 5 star review on 13th December 2024

Michelle Sellwood

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They took several weeks to dispatch and then we had huge delays with Aust post having paid for express. The matter was initially handled very poorly by them blaming me for these issues. However, they came good and eventually replaced the goods on their own back. Both sets eventually arrived and they offered me the extra goods at a discounted rate. I will use Ozwashroom again as they are an honorable firm.”

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Posted 2 years ago

“Easy to purchase online but did take a few weeks before receiving it as maybe it was from overseas. Love the Shower Curtain and perfect size. Thank you .”

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Posted 2 years ago

Thanks Tania, Regards Ian

Posted 2 years ago

“We were pleased with the very prompt delivery recently.”

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Posted 2 years ago

Hi Serena, It is our pleasure to hear your valuable feedback.

Posted 2 years ago

“Functionality - feel the volume of discharge could be a little more generous. Fitting - unit does not fit well to wall mounting bracket. In situ there is play and required mounting bracket to be secured off centre to accommodate this and ensure the unit presented upright and 'square' when in place.”

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Posted 2 years ago

“service is go😊od range on sale good”

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Posted 2 years ago

Hi Arthur, Appreciated the good review. Regards Ian

Posted 2 years ago

“My order was delivered quicker than i expected.”

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Posted 2 years ago

Hi Buena, Thank you for the great review. Regards Ian

Posted 2 years ago

“very good product and good service. Thank you.”

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Posted 2 years ago

Hi Thomas, Thanks for your Grab rail order. Appreciate the great review. Regards Ian

Posted 2 years ago

“I purchased a hand dryer the purchase process was fine but the delivery through the courier service was less than ordinary with no callbacks only ..we'll be in touch... It wasn't till the package was delivered the emails flowed in about it being delivered...LOL. Otherwise could have been 5 star”

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Posted 2 years ago

Thanks Clinton, Trying times with couriers atm. Regards Ian

Posted 2 years ago

“Always found the staff to be pleasant and willing to help things arrive in a timely manner Returns are processed without delay”

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Posted 2 years ago

Hi Jilliann, Thank you for the great review. Greatly appreciated. Regards Ian

Posted 2 years ago

“Very quick on delivery, made well.will be again soon”

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Posted 2 years ago

“I was happy with all phases from ordering to arrival.”

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Posted 2 years ago

Hi Hedia, Thanks for your review. Appreciated. Regards Ian

Posted 2 years ago

“Good product selection and speedy delivery”

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Posted 2 years ago

Thanks Peter, Appreciate your great review. Regards Ian

Posted 2 years ago

“Fast delivery and they accept Amex which is a real bonus.”

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Posted 2 years ago

Thanks Craig, Appreciate your 5 stars. Regards Ian

Posted 2 years ago

“Customer responsiveness was positive, items despatched timeously and all arrived in good order.”

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Posted 2 years ago

Thanks Allan, Greatly appreciated. Regards Ian

Posted 2 years ago

“Good quality product. Not happy with the courier service used. Delivery driver would not deliver to our school and took our order to a nearby shop that I had to drive to collect from.”

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Posted 2 years ago

“Trouble-free transaction, with very speedy delivery process . Product as advertised.”

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Posted 2 years ago

Hi Ruth, Thanks for the great review. Regards Ian

Posted 2 years ago

“Very helpful. They dispatched my purchase promptly without freight charges. It seems ungrateful to say that I was surprised to find that the fold down grab rail item includes no screws to put it on the wall. I would buy from this firm again however.”

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Posted 2 years ago

Thanks Mary, Appreciated. Regards Ian

Posted 2 years ago

“Customer service was excellent. The ordering process was easy and my hand dryers were delivered in under a week.”

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Posted 2 years ago

Thanks Anon, Regards Ian

Posted 2 years ago

“Very prompt and professional customer service with resolving issues. Easy to deal with. Thank you”

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Posted 3 years ago

Thanks Anon, Regards Ian

Posted 2 years ago

“Prompt delivery, product as described”

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Posted 3 years ago

Thanks Anon, Regards Ian

Posted 3 years ago

ozwashroom is rated 4.4 based on 1,391 reviews