ozwashroom Reviews

Name: ozwashroom
Address: 5 Enterprise Court, Mulgrave, Victoria
Rating: 4.44

4.4 Rating 1,579 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone

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ozwashroom 5 star review on 5th June 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything went well thanks”

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Posted 1 month ago

Thank you so much for your kind review!

Posted 1 month ago

“Always prompt”

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Posted 2 months ago

Thank you so much for your kind review!

Posted 1 month ago

“fast shipping great price!”

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Posted 2 months ago

Thank you so much for your kind review! We're so glad you had a smooth ordering experience and fast delivery.

Posted 1 month ago

“Very helpful and friendly”

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Posted 2 months ago

Thank you for taking the time to share your experience!

Posted 1 month ago

“Happy with our purchase of a hand dryer from OzWashroom”

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Posted 2 months ago

Thank you for the wonderful feedback! We are so glad to hear your experience with Oz Washroom

Posted 1 month ago

“No adhesive on the back of the signs, not ideal.”

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Posted 2 months ago

Thank you for your feedback! Different surfaces and services require different types of adhesive. This allows customers to choose the best option for their needs.

Posted 1 month ago

“Overall the purchase was good however your process could be improved when purchasing by credit card over the phone.”

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Posted 2 months ago

Thank you for your lovely review!

Posted 1 month ago

“Great Service”

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Posted 3 months ago

Thanks so much for your feedback! We're glad the process was easy. We appreciate your support!

Posted 3 months ago

“Product as described. Fast shipping and great customer service. Highly recommended.”

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Posted 3 months ago

Thank you for your lovely review! We're so glad you had a smooth ordering experience and fast delivery. Your support means a lot to us.

Posted 3 months ago

“Very efficient and easy to deal with”

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Posted 3 months ago

Thank you for taking the time to share your experience!

Posted 3 months ago

“Your goods and pricing is fine, however, your communications are a bit lacking sometimes and you make it very difficult to use a 30 day account with a purchase order as we are a Local Government organization and this is the way we usually do bussiness”

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Posted 3 months ago

Thank you for your feedback. We are pleased to hear you were happy with our products and pricing and we are sorry our communication and order handling didn't meet your expectations on this occasion. We experienced an internal processing error with your order and once it was identified, we contacted you promptly to offer an alternative solution. We do offer 30-day accounts for Local Government organisations, simply email us a PDF copy of your purchase order and we will process it accordingly.

Posted 3 months ago

“Nice sturdy safety rail great with the side bar for stability,very pleased with it thank you,A M Crystal.”

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Posted 3 months ago

Thank you so much for your kind words!

Posted 3 months ago

“Since you ask, service was pretty arrogant, I chose to pick up from your warehouse, bubble wrapping was torn at one end, exposing the bar corner, male staff told me to get install screws from bunnings, pkg does not include install instructions. Staff could have explain all these at the very start of collection or on the website. Not coming back or referring to anyone else..internal culture & service need to change.”

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Posted 3 months ago

Thank you for taking the time to share your feedback. We're sorry to hear that your collection experience did not meet your expectations. Regarding the grab rail, installation screws are not included with this product because the appropriate fixing screws depend on the type of wall or surface the rail is being installed on. For safety reasons the installer is responsible for selecting suitable fixings. As such our website does not state that screws are included with the product. We understand that this could have been explained more clearly at the time of collection, and we appreciate your feedback as it helps us identify areas where we can improve our communication and customer experience.

Posted 3 months ago

“Great product, good price & delivered on time.”

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Posted 3 months ago

Thank you so much for your kind review! We're glad to hear the ordering process was easy and that your delivery arrived quickly.

Posted 3 months ago

“Fast delivery. Great communications and we arehappy with products we have ordered. Highly recommend.”

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Posted 4 months ago

We're delighted to hear that you were happy with our fast delivery, communication and the products you ordered. Your recommendation means a lot to our team and motivates us to continue providing great service. We truly appreciate your support and look forward to serving you again in the future.

Posted 3 months ago

“excellent service”

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Posted 4 months ago

Thank you so much for your kind review!

Posted 4 months ago

“Fast delivery and very good products. Packaged well and safe.”

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Posted 4 months ago

Thank you so much for your kind review!

Posted 4 months ago

“ONE PANTY IN A SEPARATE BAG AND THEN INTO BIN TO REDUCE SMELL EVEN FURTHER, AND THE BIN SMELL AFTER ONE DAY IS DREADFUL. SECOND ISSUE IS THE INTERNAL LID SLOT IS TOO SMALL FOR A 'FULL' PANT. I OFTEN HAVE TO TAKE THE ENTIRE LID OFF TO REARRANGE CLEARANCE. HORRIBLE UNIT I'M SORRY TO SAY.”

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Posted 4 months ago

Thank you for your feedback. We were sorry to hear that the product has not met your expectations. After receiving your review, we contacted you to better understand your concerns. During our discussion, we noted that the bin was purchased approximately 7 months ago and that you had also purchased additional scented liners more recently. While the scented liners are designed to help reduce odours, results can vary depending on individual circumstances and usage. We appreciate the opportunity to discuss your concerns and as a gesture of goodwill, we will be sending you an additional product to try that may help improve your experience.

Posted 3 months ago

“I purchased 2 x counter top hand paper towel dispensers in black colour, which look great and work well”

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Posted 4 months ago

Thank you for your kind review! We're pleased to hear you’re happy with the product. We truly appreciate your support.

Posted 3 months ago

“Easy to order, lovely staff and quick delivery.”

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Posted 4 months ago

Thank you for your wonderful feedback! We're delighted to hear that you found the ordering process easy and that our team provided great service.

Posted 4 months ago

ozwashroom is rated 4.4 based on 1,579 reviews