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ozwashroom Reviews

4.4 Rating 1,516 Reviews
86 %
of reviewers recommend ozwashroom
4.4
Based on 1,516 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Posted 6 months ago
Thank you so much, Mason! We're overjoyed to hear that you had a fantastic experience with us. Your positive feedback encourages us to keep delivering great service every day! Warm regards, Team ozwashroom
Posted 5 months ago
The product is exactly what we wanted and delivery was very prompt
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Posted 6 months ago
Thank you so much, Rafx! We're thrilled to hear that our product met your expectations and that you enjoyed our prompt delivery. Your satisfaction is our ultimate goal, and your feedback means the world to us! Best wishes, Team ozwashroom
Posted 5 months ago
Easily accessible website. Good quality product delivered in good order and in a timely manner.
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Posted 6 months ago
Efficient - Fast Delivery - Easy Order Website
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Posted 6 months ago
Thank you so much, Paige! We’re thrilled to hear that you found our website easy to use and enjoyed our fast delivery. Your satisfaction is our top priority, and we truly appreciate your kind words! Warm regards, Team ozwashroom
Posted 6 months ago
I have sent the business an email with the fault in their product and no one has replied back.
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Posted 6 months ago
Dryers are fine but too way too long to get here. Page promised they would be 'shipped within 2 days' but took 10 days from metro Melb to metro Sydney. When I contacted OzWashroom to chase up after 4 days & get an eta, as I had the electrician booked in (& had to reschedule, which messed up both our weeks) they couldn't have cared less.
Helpful Report
Posted 6 months ago
We appreciate your feedback regarding the delivery time and understand how frustrating this can be, especially with an electrician scheduled. We strive to communicate accurate shipping timelines, and we apologize for the delay you experienced. Your comments will help us improve our processes in the future. Thank you for your understanding, Warm regards, Team ozwashroom
Posted 6 months ago
Ozwash always prevails, great response, great prices and delivery is always on time .
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Posted 6 months ago
Delivery was on time and product was expected . And client service was good while i call them.
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Posted 6 months ago
“Love these hand towels! They're so soft, absorbent, and exactly what I needed. Great quality for the price. Highly recommend!"
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Posted 6 months ago
Happy with online purchases but invoices do not follow promptly
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Posted 6 months ago
Fast & efficient service
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Posted 6 months ago
Thank you so much, Cindy! We truly appreciate your feedback and are delighted to hear that our service met your expectations. Your support means a lot to us! Best wishes, Team ozwashroom
Posted 6 months ago
The item arrived in good time and was as expected. A good unit delivered in dood time with no fuss. Thanks for that
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Posted 6 months ago
Thank you, Seton! We're thrilled to hear that everything arrived as expected and that you had a smooth experience with us. Your feedback truly brightens our day! Warm regards, Team ozwashroom
Posted 6 months ago
Haven’t been send a invoice. Requested one but no reply
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Posted 6 months ago
All good
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Posted 6 months ago
Excellent service, had to return a product that was not required, and they were really helpful, would definitely recommend
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Posted 7 months ago
Thank you, Robert! We’re so glad to hear that our team was able to assist you with your return. Your recommendation means a lot to us, and we appreciate your support! Warm regards, Team ozwashroom
Posted 6 months ago
Great Product and great service once again.
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Posted 7 months ago
Thank you so much for your kind words! We're thrilled that you enjoyed our product and service once again. Your continued support really makes our day! Warm regards, Team ozwashroom
Posted 6 months ago
excellent service great value will keep buying great company
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Posted 7 months ago
Thank you so much, Russell! We're thrilled to hear that you’re enjoying our service and finding great value in what we offer. Your continued support means the world to us, and we look forward to serving you again! Warm regards, Team ozwashroom
Posted 6 months ago
You supplied two Greg rails 300 and 450 long. One was Matt black and the other gloss black! The gloss black rail was useless.
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Posted 7 months ago
We appreciate your feedback and apologize for the mix-up with the rail finishes. We strive for consistency in our products, and it’s clear we missed the mark here. Please reach out to our customer service team, and we’d be happy to assist you further. Warm regards, Team ozwashroom
Posted 6 months ago
Great products and fast turnaround.
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Posted 7 months ago
Thank you so much for your kind words and for taking the time to share your experience.
Posted 7 months ago
Thank you ozwashroom - the website was easy to navigate found the hand dryer perfect and the pricing was good. The delivery came quickly - product is as per details. Well done - follow up of delivery was there which is great customer service. Keep it up
Helpful Report
Posted 7 months ago
Thank you so much for your kind words and for taking the time to share your experience. We’re thrilled to hear you’re happy with our service, and we truly appreciate your support. We look forward to serving you again!
Posted 7 months ago
ozwashroom is rated 4.4 based on 1,516 reviews