ozwashroom Reviews

Name: ozwashroom
Rating: 4.42

4.4 Rating 1,289 Reviews

86 %

of reviewers recommend ozwashroom

4.4

Based on 1,289 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how ozwashroom made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ozwashroom 4 star review on 21st April 2021

Glenn

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the grab rails are Excellent Quality”

Helpful Report

Posted 5 months ago

Thank you very much

Posted 5 months ago

“Very helpful and friend customer service. Excellent quality for a great price.”

Helpful Report

Posted 5 months ago

Thank you very much for your 5 star rating of ozwashroom! We are very pleased to hear that you had a great experience with our customer service and that you were satisfied with our quality and price. We appreciate your kind words. Regards Ian

Posted 5 months ago

“Had a recent hiccup with our delivery (first in about 10 years). OzWashroom were very helpful in remedying the problem and making sure we received our delivery”

Helpful Report

Posted 5 months ago

Thank you for your five-star rating of OzWashroom, Jenny! It's been appreciated and we are so glad that we were able to remedy the hiccup we experienced with our delivery. We sincerely appreciate your loyalty to our company and we hope that you continue to be satisfied with our services. Regards Ian

Posted 5 months ago

“Arrived quickly and good quality. Friendly service also!”

Helpful Report

Posted 5 months ago

Thank you Amanda for your 5 star rating of ozwashroom! We are very pleased that your order arrived quickly, and to a good quality. It is also great to know that you have experienced our friendly service! Regards Ian

Posted 5 months ago

“The items I ordered were delivered very quickly and were exactly as they were shown. Brilliant service. Thanks.”

Helpful Report

Posted 5 months ago

Thank you Lynne for the 5 star rating! I'm so glad to hear that the items were delivered quickly and were exactly as advertised. Your feedback means a lot and I'm glad you had a great experience. Thanks for your review! Regards Ian

Posted 5 months ago

Thank you Lynne for your 5 star rating of Ozwashroom! We are glad to hear that the items you ordered were delivered quickly and were what you expected. We appreciate your kind words about our service. Thank you! Regards Ian

Posted 5 months ago

“Quick and easy communication.”

Helpful Report

Posted 5 months ago

Thank you so much for your 5 star rating! We appreciate your feedback and positive review of our ozwashroom. It's great to hear that you found the communication to be quick and easy. We are always happy to help in any way we can. Regards Ian

Posted 5 months ago

“Good service and good quality product.”

Helpful Report

Posted 5 months ago

Thank you so much Lesley for your 5 star rating. We really appreciate your kind words and are so glad to hear that you have had a great experience with our good service and good quality product. Regards Ian

Posted 5 months ago

“Great service, reliable and products are as advertised.”

Helpful Report

Posted 5 months ago

Thank you so much for the 5 star rating Matthew! We really appreciate your loyalty as our customer and are so glad you have found great service, reliability, and that our products are as advertised. We look forward to continuing to serve you. Regards Ian

Posted 5 months ago

“The hand dryers are exactly as described, perfect replacement hand dryers for the ablution blocks in our caravan park.”

Helpful Report

Posted 6 months ago

Thanks a lot for your 5 star rating of ozwashroom, Rosie! We are so glad that you are happy with your purchase. The feedback is greatly appreciated. We are delighted to hear that you are happy with the hand dryers - they are exactly as described, perfect replacement hand dryers for the ablution blocks in your caravan park. Thanks again! Regards Ian

Posted 6 months ago

“Great products ,estimated delivery as specified, easy to follow when & where delivery would arrive. Easy to find and order products.”

Helpful Report

Posted 6 months ago

Thank you so much, Michael, for your 5 star rating of ozwashroom. We really appreciate your loyalty and feedback. It's great to hear that you are impressed with the great products we offer, as well as the exact delivery times and easily accessible ordering process. We look forward to continuing to serve you in the future! Regards Ian

Posted 6 months ago

“Although there was some initial miscommunication and too many people involved at my end, their service and communication was great.”

Helpful Report

Posted 6 months ago

“Great service. Order arrived quickly & no issues.”

Helpful Report

Posted 6 months ago

Thank you, Kerryn, for your 5 star rating of OzWashroom! We really appreciate your kind words and are so pleased to hear that you had a great experience with our service – your order arriving quickly with no issues. We strive to provide the best service we can, and we're delighted that you are satisfied! Regards Ian

Posted 6 months ago

“All good, received safe & sound. A sample pack of paper towels to accompany it would have been appreciated rather than empty.”

Helpful Report

Posted 6 months ago

Thank you for rating ozwashroom 4 stars Peter. I'm glad to hear that the item was received safely and sound. I'm sorry that there was not a sample pack of paper towels included, but we appreciate the feedback and will try to make sure that future orders include it. Regards Ian

Posted 6 months ago

“Hi, Recent order received was short supplied however it was swiftly actioned by your office staff. We will continue to purchase from OZ washroom due to quality products, great prices and prompt service. Thanks Kamal chand Global Pest Control & HS”

Helpful Report

Posted 6 months ago

Hi Kamal, Thank you for your 5 star rating of ozwashroom. We greatly appreciate your support and loyalty over the years. We are so happy to hear that you are pleased with the quality products, great prices, and prompt service. We will continue to do our best to keep providing excellent service to you. Regards Ian Thank you again, OzWashroom Team

Posted 6 months ago

“excellent service”

Helpful Report

Posted 6 months ago

Thank you very much Hussain for your 5 star rating of ozwashroom! We are delighted that you are happy with our excellent service. Regards Ian

Posted 6 months ago

“Good service”

Helpful Report

Posted 6 months ago

Thank you Vishal for the 5 star rating! We appreciate your kind words and endorsement. We strive to provide good service and are glad that you have experienced that. Again, thank you for your review. Regards Ian

Posted 6 months ago

“Extremely helpful and knowledgeable staff and the JD MacDonald white shower tracks I bought were excellent quality and look very stylish. I accidentally ordered a wrong item and they phoned me to double check. Delivery took a little minute but they had to get the stock in. No biggie at all though.”

Helpful Report

Posted 6 months ago

Thank you so much, Helen! We're ecstatic that you gave us a 5-star rating! Our goal is to ensure that our customers are fully satisfied with their purchase, so we are grateful that our extremely helpful and knowledgeable staff could provide you with the JD MacDonald white shower tracks that you needed and that you found them to have excellent quality and look very stylish. We are sorry for the inconvenience that it took a while to get the right item, but thankful that we could offer you the support you needed. Thank you so much for choosing us! Regards Ian

Posted 6 months ago

“Delivery was a disaster. Ozwashroom would not email Aramex to leave items without signature. I had to drive 80 km to Wollongong to collect item and then 80 km home , then Aramex only gave me one parcel instead of two! This all took over two weeks! I get items from USA and UK in under one week to my door at Colo Vale. Would not buy again.”

Helpful Report

Posted 6 months ago

Dear Steve, Thank you so much for taking the time to share your experience with us. We are deeply sorry that your delivery process was a disaster and we apologize for the inconvenience this caused you. We understand the frustration and we take your feedback very seriously. Could you please tell us more about how we could have improved this situation for you? We are always looking for ways to make things better for our customers and would love to hear your ideas. Once again, thank you for bringing this to our attention. Sincerely, Ian

Posted 6 months ago

“Our order came straight away. The service has been great”

Helpful Report

Posted 6 months ago

Thanks so much, Belinda, for the amazing 5-star rating you have given us! We are so glad to hear that your order came straight away, and that you have been highly satisfied with our service. We truly appreciate your loyalty and support. Thank you! Regards Ian

Posted 6 months ago

“Great price but too thin as water just crumbles paper towel rendering it unusable.”

Helpful Report

Posted 6 months ago

Thank you so much for your feedback about Ozwashroom, Karyn. We value customer feedback about their experiences with our products and are sorry that your experience was not what you expected. We are sorry for the issue with the paper towel crumbling when used with our product. We would love to know how we can make it better for you, Karyn. How can we improve our product so that it works better with paper towel? Regards Ian

Posted 6 months ago

ozwashroom is rated 4.4 based on 1,289 reviews