Hi Dean,
We tested the new one that I specially delivered to you.
And it seemed to work fine for us...
Thank you so much for taking the time to let us know about your experience with the Satin S'Steel Soap Dispenser 1.2L Black Valve. We are very sorry to hear that it was very difficult to open again Could you let us know in detail how we can do that? We really appreciate your feedback and look forward to your assistance in this matter.
Regards Ian
