“My husband usually wears a medium size, so I ordered a large since it seemed to be a snug-fitting jacket. The large is uncomfortably snug for him, and he noted that the zipper is on the opposite side of the jacket from all his other jackets.
I contacted customer service to get instructions on how to return it and was given details about how I will be responsible for all customs charges. I didn't realize the product was being sold from Spain.”